Associate

Job Introduction

• Subrogated property 
• Uninsured Loss Recoveries
• Recovery of overpayments and duplicate payments 

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

• Motivating and engaging the team, as well as overseeing the well-being of the workforce
• Undertaking annual and interim performance review discussions, to review overall performance, progress against objectives, behavioural compliance, development and career progression opportunities
• Identifying and recognising positive performance and behaviours
• Driving and improving financial performance of colleagues through effective management and support.
• Absence management, including conducting return to work interviews
• Cascading and communicating information and supporting the Team Partner with the running of DRIVE and CONNECT meetings
• Induction of colleagues and ensuring that the team's induction processes and documents are regularly reviewed and updated to remain up to date

• Ensure work is carried out effectively to meet the needs of the clients, the commercial requirements of the firm and the quality standards to include:
  • Adherence to internal and client SLAs, KPIs and protocols.
  • Achievement of agreed chargeable time and financial targets
  • Prompt billing and collection of WIP and disbursements
  • Prompt and accurate provision of MI
  • Ensure that trust balances are cleared promptly.
• Devising a clear case strategy which is adhered to, ensuring cases are run smoothly and balance the commercial interests of both the Firm and the client
• Applying appropriate and current technical expertise and case law
• Ensure cases reach repudiation/settlement and the archiving procedure is completed as quickly as possible.
• Effectively managing risk and compliance issues within each case, ensuring any emerging problems are escalated promptly to their Line Manager in the first instance
• Engaging with clients where appropriate to maximise opportunities to meet and build rapport with clients, at all times acting as an ambassador of the firm
• Contribute to Business Development and client relationship activity in support of the Team Partner where required.

• A qualified Solicitor in Northern Ireland who ideally has either Recoveries or Litigation experience. 
• Team management and / or supervision experience is preferable but not essential
• Interested in and willing to learn the technical aspects of recoveries investigation as required for the role 
• Have an ability to adopt a commercial perspective rather than an ‘academic’ approach to claims settlement.
• Willing to take on client opportunities whether in person or virtually
• IT literate, with a good knowledge of Microsoft Office and previous knowledge or experience of a case management system would be an advantage but not essential.
• Evidence of achievement of personal financial performance
• A sound understanding of commercial management and financial delivery
• A high level of personal compliance with client SLAs, protocols and KPIs
• Ability to motivate, coach and mentor colleagues at all levels
• Keen eye for detail to ensure data produced by the team is accurate and can be used to identify trends
• Organised and able to handle multiple demands and deadlines simultaneously
• Able to communicate confidently orally and in writing at all levels